Privacy Policy

We collect only the personal information that is necessary to provide our travel services. You can generally browse our site without disclosing any personal details. However, when you engage with us, we may ask you to provide:

• Name – Your first and last name (of the traveler or primary contact).
• Contact Information – Phone number, email address, or mailing address so we can communicate with you about your trip.
• Travel Details – Planned travel dates, destination, and any preferences or special requests for your tour.
• Other Information You Provide – Any details you choose to give us when filling out a form or communicating with us (inquiries, feedback, or survey responses).
• We do not require users to create personal accounts or logins. Our website may automatically collect non-personal data through cookies (IP address, browser type) to ensure the site works properly and analyze overall usage trends.

We use the personal information we collect strictly for legitimate business purposes to serve you and improve our services:

• Providing and Managing Travel Services: To process and confirm your tour bookings, make travel arrangements, and deliver the services you've requested.
• Communication: To send booking confirmations, itineraries, updates, and alerts, as well as respond to your inquiries and provide customer support.
• Improvement of Services: To analyze booking trends or website usage (via analytics tools) to enhance our tour offerings, website functionality, and overall customer experience.
• Marketing (Opt-in): If you have subscribed to our newsletter or explicitly opted in, we may use your email to send updates, special offers, or travel inspiration. You can opt out at any time.
• Legal Compliance and Protection: To comply with applicable laws, prevent fraud, enforce our terms and conditions, or protect the rights or safety of our users and the public.
• We do not sell your personal data, and we do not use your information to profile you or make automated decisions that could significantly affect you.

We do not sell or rent your personal information to any third party. We share personal data with third parties only to the minimum extent necessary to operate our business:

• Travel Service Providers: Hotels, transportation companies, ticketing agencies, local guides, and other vendors directly involved in organizing your trip. We share only the minimum information required to confirm and deliver the service.
• Business Partners and Support Vendors: Payment processors, technology and IT service providers, analytics services, or customer support tools. These partners are given only the data necessary to perform their specific function.
• Legal Requirements: When compelled by law, to comply with legal obligations, enforce our agreements, investigate suspected fraud/illegal activity, or protect the rights, property, or safety of Vrindavan Packages, our customers, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the successor entity, remaining subject to the protections outlined in this Privacy Policy.
• We will never provide your personal details to unrelated companies for marketing or commercial use without your explicit consent.

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how our site is used:

• Essential Functions: Some cookies are necessary for the website to function properly (e.g., to navigate between pages or remember selections you make on the site).
• Analytics: We use Google Analytics to gather information about how visitors interact with our website — which pages are visited, for how long, and what links are clicked. This data is aggregated and anonymous; it does not directly identify individual users.
• Cookie Management: Most web browsers automatically accept cookies, but you can modify your browser settings to decline or delete cookies. Disabling cookies may impact your user experience, though you will still be able to browse the site.
• We also use web beacons or pixel tags in emails or on our site to measure the effectiveness of our communications. This information is not used to profile individual users.
• For more information on how Google uses data, you can visit Google's privacy policy. Google provides an opt-out browser add-on to prevent your data from being used by Google Analytics.

We take the security of your personal information very seriously and implement reasonable measures to safeguard your data:

• We implement industry-standard encryption protocols to protect data during transmission, firewall and intrusion detection systems to guard our network, and secure servers with access controls.
• We limit access to personal information to authorized employees and trusted partners who need it to operate our services, and they are contractually obligated to maintain confidentiality.
• While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
• In the unlikely event of a data breach affecting your personal information, we will notify you and the appropriate authorities as required by law.
• We continually review and update our security practices to adjust to new threats and ensure the integrity of your data.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws:

• We will keep your data while you are actively using our services or have an upcoming tour booked with us, and for a reasonable period thereafter for customer service needs or legal obligations.
• Once your personal information is no longer needed, we will delete it or anonymize it so it can no longer be associated with you.
• If there is information we must keep longer to meet legal requirements (such as invoice data for tax regulations), we will retain it only for the mandated period and securely dispose of it afterward.

As a user of our services, you have certain rights regarding your personal data. We respect your rights and strive to provide you with appropriate control over your information:

• Right of Access: You have the right to request a copy of the personal information we hold about you and to obtain information about how we process it.
• Right to Correction: If any of your personal details are inaccurate or outdated, you have the right to request that we correct or update them.
• Right to Deletion: You can ask us to delete or remove your personal data when it is no longer necessary for us to retain it, subject to legal obligations.
• Right to Object or Restrict Processing: You have the right to object to certain processing of your personal information, such as for direct marketing purposes.
• Right to Data Portability: To the extent applicable under law, you have the right to request a copy of the personal data you provided to us in a structured, machine-readable format.
• Right to Withdraw Consent: If we are processing any of your personal information based on your consent, you have the right to withdraw that consent at any time.
• Right to Lodge a Complaint: If you believe we have infringed your privacy rights, you have the right to lodge a complaint with a supervisory authority or data protection regulator in your jurisdiction.

Our services are intended for adults. We take the protection of minors' privacy seriously:

• Individuals must be at least 18 years old to make a booking or purchase a tour package. Users under 18 may browse the site but should not provide personal information or attempt to book any tours.
• We strongly advise that minors have a parent or guardian conduct all transactions on their behalf.
• Children's Privacy: Our website and services are not directed to children under 13 years of age, and we do not knowingly collect any personal information from children under 13.
• If we become aware that we have inadvertently received personal information from a child under 13, we will promptly delete it from our records. If you are a parent or guardian and believe your child under 13 may have provided personal information to us, please contact us immediately.

Vrindavan Packages is based in India, but we proudly serve customers from around the world:

• If you are accessing our website or services from outside of India, please be aware that any information you provide will be transferred to and processed in India (and potentially in other countries where our third-party service providers operate).
• By using our services or providing your information, you acknowledge and consent that your personal data may be transferred across international borders to India and any other jurisdiction where we or our service providers maintain facilities.
• We will take appropriate safeguards to ensure that your privacy rights are respected and your data is protected during such transfers, including contractual clauses or other lawful mechanisms.
• Regardless of where your information is processed, we will handle it in accordance with the principles set forth in this policy, providing a consistent level of protection for your privacy.

We may update or modify this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons:

• If we make material changes to the way we treat your personal information, we will notify you by updating the Effective Date at the top of this policy and, if appropriate, provide a more prominent notice on our website homepage or via email.
• We encourage you to review this page periodically to stay informed about how we are protecting your information.
• Your continued use of our website or services after any modifications will signify your acknowledgment of the updated terms.
• If required by law, we will seek your explicit consent for any significant changes in how we use or disclose your personal information.